birdLife · Data deletion

Request deletion of your data

This page is for the birdLife Android app (package com.freelife.android). Use the steps below to request that birdLife delete personal data associated with you.

Prominently: the primary way to delete your data is to delete your birdLife account in the app (Profile → Delete account). That removes your profile and associated live personal data. You can also email a data-deletion request if you cannot use the app.

Steps to request data deletion

Option A — In the birdLife app (recommended)

Open the birdLife app and sign in.
Go to Profile.
Tap Delete account.
Confirm deletion when prompted.
If the app asks you to sign in again first, sign out, sign back in, then repeat deletion within a few minutes.

Deleting your account deletes the personal data listed below from our live systems. This usually completes immediately after confirmation.

Option B — Request by email

Email support@freelife.app with subject birdLife data deletion request.
Include the Google email (or guest sign-in details) used for birdLife.
State whether you want all personal data deleted and/or the account closed.
We verify ownership, then process the request within 30 days.

Types of data that are deleted

Account and profile information (name, bio, photos, interests, age, preferences)
Location / discovery data used for matching
Verification records linked to your account
Your access to matches, chats, and direct messages
App settings such as hide-from-discovery and privacy toggles stored on your profile

Types of data that may be kept (retention)

Safety / abuse records (reports, blocks, moderation notes): up to 90 days after the deletion request, then deleted or anonymized, unless law or an active investigation requires longer retention.
Purchase and subscription records (Google Play / RevenueCat): retained as required for tax, accounting, and fraud prevention (commonly up to 7 years where legally required). These are billing records, not your dating profile content.
Messages already shown to other users may remain in their conversation history until those users delete chats or their own accounts. Your profile is removed from live user records; backup copies are purged on normal backup rotation (up to 30 days).
Aggregated / anonymized analytics that cannot reasonably identify you may be kept for product improvement.

To close the account itself, see also birdLife account deletion.

Contact: support@freelife.app